Last updated: November 2026
Professional Cemetery Services (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website, phone lines, and text messages, and how we use it. It applies to procemeteryservices.com and to the cemeteries we manage on behalf of their boards.
Information we collect
- Contact details you give us, such as your name, email address, phone number, and the funeral home or organization you represent.
- Details needed to provide our services, such as the name of the deceased, burial dates and times, lot locations, and monument information.
- Files you upload to our website forms, such as cemetery maps.
- Records of calls and text messages with our office.
- Basic website usage data, such as browser type and pages visited.
How we use your information
We use your information to schedule and perform interments and monument services, coordinate with families, funeral homes, monument companies, and cemetery boards, answer your questions, keep accurate cemetery records, and operate and improve our website.
How we share your information
We share service information only as needed to complete your request: with the cemetery involved and its board, with the funeral home or monument company handling the arrangements, and when required by law. We do not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and text messaging consent are never shared, as described below.
Text messaging
If you agree to receive text messages from us, we use your mobile number only to send messages about your request or the services we are providing. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we protect your information
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your information and limit access to those who need it.
Your choices
You can ask us to update or correct your information, or stop receiving text messages at any time by replying STOP. To make a request, contact us using the information below.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last updated.
Contact us
Questions about this policy can be sent to Professional Cemetery Services at mark@procemeteryservices.com, 224-802-8119, or 156 Williams Street, Carpentersville, IL 60110.
